There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.

We Proudly Serve the Pets of Byron, NY and Beyond

At Pumpkin Hill Veterinary Clinic, we get many interesting questions from pet parents. Below are some common FAQs that might help answer any questions or concerns. Please feel free to call us at 585-548-9097 for any other problems you might have about your pet.

What kinds of pets do you treat?
The clinic treats a variety of pets, including cats, dogs, horses, cows, goats, and sheep. They offer veterinary care services for these animals to ensure their health and well-being. Whether you have a beloved cat or dog at home, or you’re responsible for the care of larger animals like horses, cows, goats, or sheep, Pumpkin Hill Veterinary Clinic appears to be equipped to provide the necessary care and attention to a diverse range of pets.
What forms of payment are accepted?
Pumpkin Hill Veterinary Clinic strives to make the payment process convenient for our valued clients. We accept various payment methods to accommodate your preferences and ensure your pet receives the best care without financial hassle. You can settle your bills using major credit cards, including Visa, MasterCard, and Discover. We also welcome cash and checks for those who prefer more traditional payment options. For those who have pet insurance coverage, we’re happy to work with your insurance provider to streamline the payment process. Additionally, we offer the option of CareCredit, providing a flexible financing solution for those who may need assistance with their pet’s healthcare expenses. At Pumpkin Hill Veterinary Clinic, we prioritize your pet’s well-being while offering convenient payment choices to fit your needs.
Do I need to make an appointment?

You can make appointments through the “PetDesk” service for Pumpkin Hill Veterinary Clinic. In this case, you would typically use the PetDesk platform to schedule your appointment, which can be a convenient way to secure a time slot for your pet’s visit. It’s advisable to visit the clinic’s website or contact them directly for specific instructions on using the PetDesk service and to check their appointment availability. This approach can help ensure your pet receives the care they need at a time that works for you.